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Privacy Policy & Terms of Use

Privacy Policy of Klein Consulting

This web page describes our privacy policy guidelines regarding the collection and use of personal or corporate information that you provide to us. This privacy policy was last updated on June 25, 2010. Klein Consulting may modify the provisions of this privacy policy from time to time. The new provisions will be effective as soon as they are posted. Please check this page periodically to ensure that you are aware of any change.

Types of Information We Gather and How We Use It
We request personally identifiable information when you subscribe to the RSS feed or email notification, request a service, correspond with us, or engage in certain activities through our website. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may be unable to complete the matter. Klein Consulting collects information from users of its website, potential clients, current clients and alliance relationships to name a few, including the information you provide to us by submitting information to us through use of the site, including the Contact and Blog pages.

Klein Consulting may keep track of this information and the information that you provide to us when you visit the site for our internal review, business development, informative emails, research, marketing, and we store this information for the amount of time necessary. Additionally, we use personal information to allow you to obtain access to services or otherwise engage in other activities you select.

We may also use this information to solicit e-mail for business development, research, marketing or promotional purposes or press inquiries. It is our practice to provide you with an opportunity to opt-out for e-mail communications and remove yourself from this distribution list by sending us an e-mail to remove to [email protected]. We store this information in our database and do not plan to share it with third parties, except as described in this policy. If we ever need to share this information with other third parties, we will notify you. At any time you can remove your name and related information from our database, and we will provide you a choice to opt-out if you don’t want your information used for any purpose. You can review and update your information by contacting us at [email protected].

Cookies and Tracking Technologies
Klein Consulting does not use cookies. A cookie is a small text file that a web server places on a user’s computer hard drive to be a unique identifier.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our website and your web experience. We may also analyze information that does not contain personal information for trends and statistics.

The Klein Consulting website contains links to other websites belonging to clients and other sites of interest to our users. Klein Consulting does not control the privacy practices of these other sites. You should make sure that you know when you have left our website and, if the website you visit collects personal information, that you have read that site’s privacy policy.

Children and Privacy
Our web pages do not target and are not intended to attract children under the age of 13. Klein Consulting does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Information Sharing and Disclosure
Occasionally, we may share personal information with our selected business partners for the purpose of providing you with improved service. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described below in this policy. We also retain the services of outside contractors to provide services for us. They may be used to provide training services, technical support, or to perform other services. We require that these contractors keep the personal information of clients secure and confidential. We also require that these contractors use personal information only on behalf of Klein Consulting. We will provide the information collected in the event we are required to provide such information by a court, administrative or governmental order or subpoena or other legal process.

If we believe it is necessary to share your information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violations of Klein Consulting’s terms of use or as otherwise required by law we will provide the information collected.

Privacy Complaints
If have any questions regarding this policy, believe that Klein Consulting has not complied with the provisions of this privacy policy or you wish to remove your personal data from our records, please e-mail us at [email protected].

These are our current privacy policy guidelines that can be modified at any time by Klein Consulting upon posting of a new policy.

Terms of Use

1. Acceptance of Terms of Use
Klein Consulting (“Klein Consulting”) provides this website to you, your employees, agents, contractors and any other entity on whose behalf you accept these terms (collectively “You”), subject to these Terms. These Terms are entered into by and between Klein Consulting and You, and You accept them by using this website in any manner.

2. Non-commercial Use Only
This Klein Consulting website, or any other publicly accessed site maintained by Klein Consulting’ web server linked to these Terms (“Sites”) includes without limitation all information, documents, communications, files, text, white papers, methodologies, studies, video files, audio files, software code, photographs, graphics, processes, technologies or other materials available through the website (collectively, “Materials”). Klein Consulting hereby authorizes You to view, print, copy and distribute information published by Klein Consulting on the Sites, provided that: (i) the information may be used internally (by You or any third party to whom You distribute it) only for informational purposes; (ii) no fee may be charged for distribution of any information to any third party; and (iii) any and all copyright or other proprietary notices that appear on the Sites or any Klein Consulting web page, together with these Terms, must appear on all copies that You make or distribute.

3. Intellectual Property Rights
The Materials published on the Sites, as well as their selection and arrangements are protected by copyrights, trademark and/or other intellectual property laws, and any unauthorized use of the Materials at the Sites may violate such laws and the Terms. Except as expressly provided herein, Klein Consulting does not grant You any express or implied rights to use the Materials. You agree not to copy, republish, frame, transit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on the Sites, Materials or their selection and arrangement except as expressly authorized by Klein Consulting.

4. Trademark Notices
Klein Consulting and the Klein Consulting logo are trade names, trademarks, and service marks of Klein Consulting. All other trade names, trademarks, logos or service marks mentioned herein are property of to their respective owners.

5. Warranties and Disclaimers
All Materials provided via the Sites are intended for informational purposes only and are subject to change or withdrawal by Klein Consulting at any time without notice. Klein Consulting assumes no responsibility for the accuracy or completeness of the Materials. THE MATERIALS ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, INCLUDING (WITHOUT LIMITATION) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to You. IN NO EVENT WILL Klein Consulting BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR ANY USE OF THE SITES, THE MATERIALS OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA, EVEN IF Klein Consulting IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6. Feedback
Unless expressly provided otherwise by Klein Consulting, all comments, feedback, information or materials (collectively “Feedback”) submitted to Klein Consulting through or in association with the Sites shall be considered non-confidential and Klein Consulting property. By submitting Feedback to Klein Consulting, You authorize that Klein Consulting is free to use, reproduce, license or otherwise distribute and exploit such Feedback as it sees fit, entirely without obligation or restriction of any kind on account of intellectual property rights or otherwise.

7. Third Party Websites
The Sites may contain hyperlinks to other websites controlled by parties other than Klein Consulting. Klein Consulting is not responsible for and does not make any representations whatsoever about any of these websites.

8. General
Klein Consulting controls the Sites from its offices in Mountain View, California, United States of America. You agree that any legal action, proceeding or other matters relating to Your access to or use of the Materials or the Sites shall be governed by U.S. federal law or the laws of the State of California. In the event of any legal action arising hereunder, You also agree to submit the jurisdiction and venue of any federal or state courts in the Mountain View area.

You may not access, download, use or export the Materials in violation of U.S. export laws or regulations or in violation of any applicable local laws or regulations.

If You have any questions concerning legal or other matters described above, contact Klein Consulting at [email protected] for legal matters or call 650.533.6300.